Help Centre

Help Center – Digi Mart

Welcome to Digi Mart Help Center 🎉
Yahan aapko apne orders, delivery, payment aur returns se related saari madad milegi.

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1. Order & Shipping

Q: Order kaise place karein?
👉 Product select karein → Add to Cart → Checkout → Payment complete karein.

Q: Order confirm kaise pata chalega?
👉 Order place hone ke baad aapko email/SMS ke through confirmation milega.

Q: Delivery kitne din me hoti hai?
👉 Normally delivery 3–7 working days me ho jati hai (location ke according).

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2. Payment Information

Hum following payment methods accept karte hain:
✔️ UPI
✔️ Credit / Debit Card
✔️ Net Banking
✔️ Cash on Delivery (COD – available on selected products)

💯 100% Secure Payments

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3. Order Tracking

👉 Jab aapka order ship ho jayega, tracking link email/SMS par share kar diya jayega.
👉 Aap apna order “Track Order” section se bhi check kar sakte hain.

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4. Return & Refund Policy

Q: Return kab tak kar sakte hain?
👉 Product delivery ke 7 days ke andar return request raise kar sakte hain.

Q: Refund kab milega?
👉 Return approve hone ke baad 5–7 working days me refund process ho jata hai.

📌 Product unused & original condition me hona chahiye.

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5. Cancel Order

👉 Order sirf shipping se pehle cancel kiya ja sakta hai.
👉 Cancellation ke liye hume contact karein.

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6. Account & Privacy

✔️ Aapka personal data bilkul safe hai
✔️ Hum aapki information kisi ke sath share nahi karte

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7. Contact Us

Agar aapko koi aur problem ho ya help chahiye, to humse contact karein:

📧 Email: support@digimart.com
📞 Phone/WhatsApp: +923241595238
🕒 Support Time: Monday – Saturday | 10 AM – 7 PM

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✨ Thank you for shopping with Digi Mart!
Happy Shopping 🛒💙